::Because everything is made to order, please allow 1 to 3 business days for the item(s) to be made and ready to ship.

::Please make sure the shipping address is correct before placing an order. If the address is incorrect, please contact to info@hooksandluxe.com promptly.

::A receipt will be included in your package. Please leave a note at checkout if the order is a gift.

US SHIPPING
All domestic orders will ship via USPS mail with a tracking number. Free shipping is available on orders $80 and over. It usually takes 3-5 business days to be delivered. Please be patient it sometimes takes even more. Upgrading shipping is available at checkout. 


INTERNATIONAL SHIPPING
All international orders will ship via USPS Mail International. A tracking number may NOT be available for some countries. It usually takes 10-14 business days to be delivered. Please be patient it sometimes takes even more. Please contact your local post office if you have any concerns regarding your package location. Custom taxes may apply in certain countries, and customers are responsible for taxes and duties. Upgrading shipping is available at checkout. Please contact us at info@hooksandluxe.com if you need to upgrade the service. 

RETURN & EXCHANGE
If you are not satisfied with your purchase, please contact us at info@hooksandluxe.com within 15 days after delivery to arrange a return or exchange. Please note that shipping fees are on customer's expenses and the product must be in the same condition as it was delivered.